Our Clients References
Sent: Thursday, March 11, 2010 7:05 PMFrom: Maureen Saunders
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To: 'Tailormade Journeys Limited - A Speciaslist in Individual Private Holidays & Small Groups To India - ATOL Protected 9967'
Sent: Thursday, March 11, 2010 7:05 PM
Subject: RE: attention Mr. Gourie Wahie - Samode Palace
Dear Gouri,
Now that I am back home I wanted to write and compliment you on a very well run operation in India. The guides were excellent, but our driver stands out as being extraordinary. Mr. Rissi Ram not only was a safe driver but he went out of his way to accommodate us in every way, and was an excellent and knowledgeable guide when the official guides were not on duty. I was wheelchair bound much of the time and he was so very kind and helpful to me that I would not hesitate to recommend your company to anyone wanting a terrific experience in India. In fact my doctor in Barcelona is considering a holiday to India next year and I have passed on your details to him. His name is Dr. Alonsa.
Thank you once again for the attention to detail paid by you and your staff. You all made my holiday, one of the most memorable ever.
Regards Maureen Saunders
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Sent: 19 March 2010 15:52From: John Nicholson
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From: john nicholson [mailto:jndownunder@hotmail.com]
Sent: 19 March 2010 15:52
To: great-vacations@btconnect.com
Subject: Our Holiday in India and Nepal
Dear Mrs Wahie,
I thought I would just write a few lines to you regarding our holiday in India and Nepal.
At first I was considering booking my holiday through Jules Verne but as I did not fancy sharing a bus with a whole lot of strangers I started an internet search and came upon your website.
We were quite cautious at first, but on talking to you and viewing your references you were obviously pushing the right buttons to ensure people were enjoying their holidays.
Well what a fantastic time we had thanks to your organisation. We were met by your Delhi office at the airport at 0500 in the morning and for the next three weeks were treated like VIPs by all your travel staff. Pritam our driver was an absolute gem. Although he had limited english this did not stop us having many laughs together on the sometimes long journeys. The Toyota Innova was always spotlessly clean and Pritam was always attentive and on time. I dont think he was quite prepared for the big kiss from my wife at Delhi airport when we left. He was the perfect companion on our trip and looked after us extremely well.
The management at the various locations were always proactive in ensuring that they were at the hotels to greet us and we also had excellent guides throughout our trip and Delhi office kept a constant track on our movements and progress. The hotels were fantastic and of course the people we met were just lovely, they were very interested in my wifes blond hair and painted toenails!
If any of your future new customers are unsure of their booking with you I would be pleased to reassure them by email or phone. They will not find better for the price.
We are off to Thailand,China and Japan at the end of the year and if I get my way we will be taking another excursion with you after that
Once again my sincere thanks
John Nicholson
mob 0750 1884946
home 01844290906
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Sent: 15 March 2010 14:09From: Linda and Andrew Selbie
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From: lindaws@mail.com [mailto:lindaws@mail.com]
Sent: 15 March 2010 14:09
To: great-vacations@btconnect.com
Subject: AttN: Rajiv - Our recent trip to Kerala & Tamil Nadu
re: Our recent trip to Kerala & Tamil Nadu
Dear Gouri
This is to offer our heartfelt thanks for
the planning and booking assistance that you provided for our recent
trip to Kerala and Tamil Nadu (January 2010). This was the 2nd time that we
used your travel agency. We feel completely
happy to recommend your services
as everything went smoothly and our holiday was fantastic.
All the best from Toronto, Canada
Linda and Andrew Selbie
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Sent: 08 March 2010 12:21From: Geoff Cockerill
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Sent: 08 March 2010 12:21
To: Great Vacations - A Specialist Tour Operator for Individual Private Holidays and Group Travel to Incredible India and Beyond - ATOL Protected 9967
Subject: Thanks
Hi Gouri
I just wanted to say a big thank you for arranging our honeymoon trip. The whole two weeks were fantastic, the organisation was great, the drivers and the guides were all exemplary. We would definitely recommend you to anyone wanting a trip over to India!
Would you possibly be able to e-mail me our ticket numbers for the two BA flights, as I didn’t keep the ticket stubs and need the numbers for my BA account.
Many thanks,
Geoff Cockerill
General Manager
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Sent: 07 March 2010 00:14From: Steve & Shirley Allen
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Sent: 07 March 2010 00:14
To: great-vacations@btconnect.com
Subject: Tiger, Taj & Tuk Tuk’s
Dear Great Vacations
We have recently returned from our holiday to the Golden Triangle and Goa and would like to thank you and your staff for organising this trip for us. From the minute we arrived in Delhi we felt welcome and in safe hands. We appreciated the local guides at each location although we felt a little overwhelmed at times with the amount of information being given to us. We would like you to pass on our thanks to our driver Rishi Ram, who was extremely helpful, very informative, always punctual & nothing was too much trouble for him. He has a charming sense of humor and showed pride in his work & for his country and it was a pleasure to have travelled with him. All our accommodation was clean and well presented and we were pleasantly surprised with the ‘tiger moon’ resort at Ranthambore National Park.
It has been a great experience and we would certainly recommend your company to any friends or family who are thinking of visiting India.
Many thanks.
Steve & Shirley Allen
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Sent: 26 February 2010 10:41From: Narendra & Bharati Raval
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Sent: 26 February 2010 10:41
To: great-vacations@btconnect.com
Subject: RE: Thanks
Hello Gouri
Just let you know that we have just returned from our Holiday in India. Firstly we did know what to expect when we first contacted you for advise. This has been an amazing experience for us. The tour was well organised. Everything was perfect and well beyond our comprehension. The Hotels were good, the food was mouth watering. The day we arrived in Mumbai we were well received by a representative from Krishna Travels and given the vouchers for our tour and the information. Please convey our heat-felt thanks to the representative from Krishna Travels in Mumbai. Again we were well received at Bangalore Airport and transported to our hotel. The representative there too was very courteous and also acted as a guide.
In the evening we were met my the driver and the car who was to take us around the tour. My first impression was that we may have different car and a driver. To our amazement this was not to the case. It was the same car and driver all the way from Bangalore to the end of the tour. The driver was very courteous and always on time. No time wasting.
The guides at all the places were experienced and knowledgeable and certainly very friendly. At no point did they try to rush through.
We have had excellent time and enjoyed our tour immensely. Please send our thanks to your offices in New Delhi and each and every individual at Krishna Travel who helped us in making this tour the most enjoyable for us. We would not hesitate to use your services again and would certainly recommend our friends too.
Thanks once again.
Narendra & Bharati Raval
Welwyn Garden City
Hertfordshire
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Sent: 11 February 2010 22:47From: Nalini
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Sent: 11 February 2010 22:47
To: great-vacations@btconnect.com
Subject: RE: REF REVISED Itinerary and Confirmation
Hi Mrs. Wahie,
Thanks a lot for arranging such a nice holiday for us. We really had a good time. Sorry did not reply to you earlier as my Mum passed away.
Thanking you again
Nalini
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Sent: 09 February 2010 09:53From: Sheila Brand
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Sent: 09 February 2010 09:53
To: great-vacations@btconnect.com
Subject: Holiday
Dear All at Vacations,
Namaste
Alison and I are back safe and sound from our wonderful, well organised holiday in amazing India. Thank you so much for planning our trip so successfully, we found it tiring and very busy but at the end of the day we had superb hotels to go back to. Our driver Rana Bawan was so expert at driving we felt safe and comfortable all the time. Our guides were all so informative and good at their work and very good fun to be with, we were not sure at first whether to tip or what the procedure was, there was rather a lot of tipping to do everywhere you go. All your representatives and agents were so very friendly and helpful and we will most definately recommend you to anyone wanting "the best" holiday India can offer. Alison has been to India 3 times before and enjoyed this time the most of all, my first time there was made so good by your careful planning, I have taken India and its people to my heart and hope one day to return,
Thank you
Sheila Brand
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Sent: 19 December 2009 12:42From: Ann John & Paula Wadsworth
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Sent: 19 December 2009 12:42
To: Tailormade Journeys Limited - A Speciaslist in Individual Private Holidays & Small Groups To India - ATOL Protected 9967
Subject: Re: Merry X 'Mas & Happy NEW YEAR
Importance: High
>
> Thank you and merry Christmas to you
We had a great time in India and can only say your service was perfect.
We were one of the few people who got to see up close the tigers at
Ramthrabourne Park - wow !
Look forward to booking future holidays with you.
Ann John & Paula Wadsworth
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Sent: 27 November 2009 10:55From: Colin & Paula Foster
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Sent: 27 November 2009 10:55
To: great-vacations@btconnect.com
Subject: Wildcat Review
Dear Gouri
We are now back from our trip to India. We would like to extend our thanks to you and all your staff for a brilliantly organised holiday. The level of efficiency and service throughout our holiday was exceptional. Please send our appreciation to Girish in Delhi a truly lovely gentleman .....nothing was too much trouble to him. We would also like a special mention to our driver Rishi a great guy and a skillful driver especially in Delhi !
The whole experience was wonderful from the Taj Mahal to the Tiger sightings - Wow!
All the accomodation was good especially the Tiger Den resorts. We would recommend your company to anyone ......and already have!
Thank you ,
Colin & Paula Foster
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Sent: 23 November 2009 10:06 From: Janet A. Brown
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Sent: 23 November 2009 10:06
To: Tailormade Journeys Ltd t/a Great Vacations Tel : 01753 577330 Mobile 07739 716978 - Websites : www.HolidaysInIndia4U.Com, www.LuxuryHolidaysInIndia.Com and www.DubaiHolidays4U.com - 238 Stoke Poges Lane, Slough, SL1 3LJ
Subject: re India & Nepal
We have just arrived back from our brilliant holiday in India and Nepal. Can I thank you for making all the arrangements which made this trip so special? We just loved the hustle and bustle of Delhi, the Taj Mahal at Agra, and our favourite place in India - Jaipur and the wonderful guide there. I would also like to make a special mention of our driver in India, who was superb!
Nepal was also a wonderful place, and the guides there so friendly and knowledgeable.
Also a special thank you to Sanjay in Delhi who made all the arrangements from the Indian side, and checked everything out for us.
Best wishes,
Janet A. Brown
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Sent: 27 October 2009 11:14
To: info@holidaysinindia4u.com
Subject: GOLDEN TRIANGLE @GOA
HI Mrs Wahie WHAT A HOLIDAY:IT WAS FANTASTIC,IV BEEN GOING TO DO IT FOR 20YRS.THE ORGANISATION WAS OF MILITARY STANDARDS IT WENT LIKE CLOCK WORK.THE MEET AND GREET WERE THERE EVERY TIME,NO PROBLEM,THE DRIVER WE HAD SPOKE BETTER ENGLISH THAN MOST OF THE ENGLISH HERE,THERE WAS 6 AIR FLIGHTS,4 HOTELS AND THAT TAKES SOME ORGANISING EVERY PLACE THERE WAS SOME ONE TO MEET YOU.I FELT COMPLETELY SAFE AT ALL TIMES,THE HOTELS,WERE GOOD BUT MY FAVERET HOTE L AND PLACE WAS UMAID MAHAL AT JAIPUR.I LOVED IT AND IF I WENT AGAIN I WOULD SPEND MORE TIME HERE.ALL THE TOURS WERE PAID FOR,WHICH WAS GREAT,AND THE TAJ WAS BREATHTAKING STUFF.EVERY HOTEL HAD A POOL I JUST DIDNT HAVE TIME TO USE THEM.I NEVER HAD ONE TUMMY BUG.EVERY ONE SAID I WOULD.NOT ANY PROBLEM WITH THE FOOD,THE DRIVER NEW WERE TO EAT EVERY TIME, NOTHING WAS TO MUCH TROUBLE.I MET MANY OTHER TRAVELERS.WE COMPARED PRICES.OURS WAS ALWAYS THE CHEAPEST AND BETTER INTANARY,AND THEY WERE STAYING IN THE SAME HOTELS?ONESE AGAIN THANKS FOR A HOLIDAY NEVER TO BE FORGOT THANKS ANN@FRANK MANGHAM
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Sent: 12 November 2009 11:42From: Barbara Gilder [dbgilder@tiscali.co.uk]
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From: Barbara Gilder [mailTo:dbgilder@tiscali.co.uk]
Sent: 12 November 2009 11:42
To: Tailormade Journeys Ltd t/a Great Vacations Tel : 01753 577330 Mobile 07739 716978 - Websites : www.HolidaysInIndia4U.Com , www.LuxuryHolidaysInIndia.Com and www.DubaiHolidays4U.com - 238 Stoke Poges Lane , Slough , SL1 3LJ, Berks.
Subject: india 2009
good morning Gouri,
i just wanted to drop you an email about how wonderful our holiday in india was, but i see my brother-in-law got their before me.
he has just about said it all. your really wonderfull staff/drivers/representatives. they all looked after us incredibly well and with sanjay's excellent organisational skills our holiday went like a dream. I am missing india already, it is one of the warmest and most memorable places i have ever been, the sights/places we visited, and its people are, as Russie said we were, "rich from the heart". please give him and Sanjay our very best wishes and tell them i will send them the photos i took.
The Taj Mahal made me have goose bumps when i saw it, it really is a most impressive building and I am pleased that that we did include Varanasi in the trip, that was India- i loved it.
but for me, it was TIGERS before elephants.
once again many thanks for all your help with the planning and making our holiday such a truly memorable/ enjoyable one.
We shall also be very glad to recommend your company to our friends and family should they be wanting to visit India.
many thanks to you again, and continued success for your company.
sincerest regards
barbara & derek gilder
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Sent: 11th November, 2009From: Terry Gilder
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Please Reply To:
Terry and Beryl Gilder Meadow House Mount Pleasant
Framlingham Suffolk IP13 9HQ
01728 723176
Mrs GourieWahie
Great Vacations
238 Stoke Poges Lane
Slough
Berks
11th November, 2009
Dear Mrs. Wahie,
I write on behalf of my wife and myself to thank you for the excellent holiday in India from which we have just returned. The itinerary that you and our sister in law Barbara devised together was first class ( not just as regards the railway journeys, but in every respect).
Your country is indeed a great one, rich in cultural diversity, history and scenic interest and beauty. Thank you for advising Barbara and organizing such a successful way for us to travel from place to place. The variety of the visits that we made and the pace at which we traveled around were just right. We were able to stay relaxed and enjoy each experience to the full. Personal highlights for me were the Taj Mahal, Varanasi, the sight of elephants and tigers in the game parks (in that order of significance) and the rail travel. But all of it was good. Just traveling around and seeing Indian life was a rich experience in itself.
Indian people are lovely. Everywhere we were made welcome and treated not just as paying guests but, we felt, as friends. The degree of service was of the highest and we met such good people. It is invidious to mention individuals but Sanjay in New Delhi and Russi, our driver on the Jaipur, Agra part of the trip, were exceptional in the way in which they explained India to us and guided us so as to make the most of our stay.
The places of accommodation, hotels or game parks, were comfortable, clean and interesting places to visit in their own right. Again we met with unfailingly courtesy and help, even sympathy and advice when we had the minor tummy upsets which fortunately did not spoil our experiences.
We can thoroughly recommend India and, in particular your company, and indeed will do so to any of our acquaintances who express interest in visiting the sub continent. You even arranged for a cricket series to be going on and a fellow enthusiast in Rashid in Jaipur with whom to talk about the game!
Thank you again for a memorable three weeks.
Yours sincerely,
Terry Gilder
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Sent: 10 November 2009 16:17 From: Ana Robertson
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Sent: 10 November 2009 16:17
To: great-vacations@btconnect.com; tailormadejourneys@btinternet.com
Subject: RE: Ref : Your Holiday Trip To India
Dear Mrs Wahie
We had a wonderful vacation in India. Thank you for arranging it so well, everything went smoothly and to plan.
Our driver Madal looked after us very well, as did the tour co-ordinator Girish, who took us our for dinner on our first evening. He also presented us with a charming gift at the end of the holiday, which I though was a lovely gesture.
We had two exceptionally good guides who deserve a mention; Asif in Agra and Bhawani in Jaipur. They both did an excellent job and were very knowledgeable and attentive.
My only negative comment would be about the Hotel Africa Avenue in Delhi. The rooms were comfortable and the staff very pleasant, but the breakfast was limited and not a good standard. In contrast the Shahpura House was a wonderful surprise and one of the most picturesque hotels I have seen. A real delight!
In view of the great time we had, and how well it was all organised, I would not hesitate to recommend your company to my friends and colleagues. Thank you again for a truley memorable holiday
Regards
Ana Robertson
business analyst
RBS Global Banking & Markets
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Sent: 08 November 2009 08:36 From: valerie reily
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From: valerie reily
Sent: 08 November 2009 08:36
To: Tailormade Journeys Limited - A Speciaslist in Individual Private Holidays & Small Groups To India - ATOL Protected 9967
Subject: RE: REF Confirmation
Greetings Gouri
Just let you know we had a wonderful holiday. We have fallen in love with India. Every thing ran like clock work the hotels were beautiful and all the staff we met were excellent. We will travel again to India and will definitely use your company again.
Many many thanks Val& Steve Reily
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Sent: Sunday, August 23, 2009 7:43 PM From: Kunver, Sabina, Zarina and Sharif Khan
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To: great-vacations@btconnect.com
Sent: Sunday, August 23, 2009 7:43 PM
Subject: RE: REf Your Holidays
Dear Mrs Wahie,
First and foremost, we would like to thank you and all of your staff for your impeccable organisation of our holiday this summer. It really made a difference to the way we were able to experience and enjoy India, knowing that the details had been taken care of. We are very happy with the overall service provided and would definitely recommend you to family and friends.
Furthermore, we’d like to express our gratitude to Rishi Ram, our driver from Delhi to Jaipur. He was always friendly, professional, happy to mention local points of interest and recommend restaurants etcetera. He really did make our journeys more enjoyable. Also, we appreciate and are thankful for everything that your representative in Delhi, Sanjay, did for us; both while we were in Delhi and Goa. Please extend our gratitude to them both.
We were very pleased with the choice of hotels, the flight arrangements and all of the local executives. Thank you once again.
Yours sincerely,
Kunver, Sabina, Zarina and Sharif Khan
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From: Penelope Hood
Sent: Friday, July 24, 2009 5:20 PM
Subject: RE: tHANK YOU
Just to say that the trip to India worked out so well thanks to all your planning. We particularly recommmend the hotel Le Colonial in Cochin. All of the drivers and guides were excellent and the trip could not have been improved in any way. Also thank you for the beautiful scarf, much treasured. Best wishes, Dr. P. Hood
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Sent: Friday, June 26, 2009 9:49 PM From: Carole & Kevin
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To: great-vacations@btconnect.com
Sent: Friday, June 26, 2009 9:49 PM
Subject: RE: India tour commencing 13 June 2009
Dear Mrs Wahie,
Thank you very much for arranging our holiday, which we enjoyed immensely, almost without exception. The accomodation was superb and we have very many memories which we will treasure of our visit to India,
Carole & Kevin
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Sent: Monday, May 11, 2009 7:41 PM From: Rod & Susan Hills
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To:Tailormade Journeys Ltd t/a Great Vacations Tel : 01753 577330 Mobile 07739 716978 - Websites : www.HolidaysInIndia4U.Com , www.LuxuryHolidaysInIndia.Com and www.DubaiHolidays4U.com - 238 Stoke Poges Lane , Slough , SL1 3LJ, Berks.
Sent: Monday, May 11, 2009 7:41 PM
Subject: Tigar Safari And kovalm
Hi Gouri
We are now back from our holiday and would Iike to say a big thank you.Everything went like clockwork.
Met at every Airport,Station and hotels on time,no waiting
The Safari was excellent, we did manage to see a Tiger on one of our Safari.
All the accommondation was great,especially the Leela Hotel at Kovalam.
Please give a thank you to Girish in Delhi for all his help.
We will book with you again.
Once again thank you.
Rod & Susan Hills
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Sent: Monday, March 30, 2009 10:58 AM From :Steve and Debra Frazer
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To: Tailormade Journeys Ltd t/a Great Vacations - ATOL Protected 9967 Tel : 01753 577330 Mobile 07739 716978 - Websites : www.HolidaysInIndia4U.Com - 238 Stoke Poges Lane , Slough , SL1 3LJ, Berks.
Sent: Monday, March 30, 2009 10:58 AM
Subject: Re: REF Golden Triangle and Kerala Tour
Dear Gouri
Just a short note to say thanks for arranging a great holiday for us in February. It started good and just got even better at each stage - the itinery, hotels, drivers, guides and services were all good or mostly excellent and we would be happy to recommend your company to others.
Best regards
Steve and Debra Frazer
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Sent: Sunday, April 19, 2009 3:53 PMFrom: Claire
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To:tailormadejourneys@btinternet.com ; great-vacations@btconnect.com
Sent: Sunday, April 19, 2009 3:53 PM
Subject: India trip feedback
Apologies for the delay in getting back to you with feedback from our trip which was from 13th - 19th Feb. We had an amazing time overall and would definitely recommend one of your tours to people planning on going to India. Please see our findings/thoughts below:
Delhi - your representative Girish was very helpful throughout, nothing was too much trouble for him. He was waiting for us at the airport when we arrived even though our flight was delayed and changed some of our itinerary as we were quite tired on arriving. The tour guide for Delhi was also good and very helpful, taking us to everywhere we wanted and to a nice place for lunch. Our hotel was nice although the food choice was quite limited in the restaurant (no Indian food which we thought quite odd!). It was very nice for Girish to take us out for dinner on our last night there, and he also gave us a leaving present which we really appreciated.
Agra - our hotel was again fine with a better choice in the restaurant. The tour guide we had was also helpful and informative around the Taj Mahal, and Fatepuhr Sikri the next day
Ranthambore - this was a great addition to the trip. We really liked the accommodation and the food was excellent and plentiful. The safaris were just about the right length of time as well. Unfortunately we didn't see a tiger but did glimpse a leopard on the morning trip.
Udaipur - this was probably the best accommodation we had on the trip, our room was really nice with lovely views over Udaipur. The restaurant in the hotel was also good and very reasonably priced. Your representative met us here which was reassuring as we were flying on to Mumbai the next day. He even printed our boarding cards for us which was very helpful. The Udaipur tour guide was very informative and amusing and showed us everything we wanted to see. It was also nice that your representative went with us to the airport before we flew to Mumbai to check our flight was not delayed or cancelled.
We had the same driver for the whole trip. Although his English was quite limited it was enough to get by and he was excellent at pointing out landmarks etc. Most importantly he was a very safe driver and we never felt at all worried despite some of the other crazy drivers and bumpy road surfaces. He knew all the best places to stop for meals and was always there on time whenever we had arranged to meet him.
Overall we had a great time and we would definitely use you if we return to India again.
Kind regards,
James Savage and Claire Capell
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Sent: Monday, March 30, 2009 10:58 AMFrom: Steve and Debra Frazer
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To: Tailormade Journeys Ltd t/a Great Vacations - ATOL Protected 9967 Tel : 01753 577330 Mobile 07739 716978 - Websites : www.HolidaysInIndia4U.Com - 238 Stoke Poges Lane , Slough , SL1 3LJ, Berks.
Sent: Monday, March 30, 2009 10:58 AM
Subject: Re: REF Golden Triangle and Kerala Tour
Just a short note to say thanks for arranging a great holiday for us in February. It started good and just got even better at each stage - the itinery, hotels, drivers, guides and services were all good or mostly excellent and we would be happy to recommend your company to others.
Steve and Debra Frazer
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Sent: Saturday, March 07, 2009 8:41 AMFrom: Shaun and Sara Barns
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To: great-vacations@btconnect.com
Sent: Saturday, March 07, 2009 8:41 AM
Subject: Shaun and Sara Barns holiday
Dear Gouri
We just wanted you to know what a fantastic holiday we have had. All the arrangements were excellent and almost everything went exactly to plan. We were met by kind and helpful people at every location and our driver was perfect. All the hotels were wonderful and their locations were quite wonderful.
Our only minor complaints were that the wildlife park at Eravikulalm was not open as it was closed for babies. Also there was a little confusion when we arrived for our boat trip on Vembanad Lake, as we had thought that all trips were paid for, but this one wasn't! It wasn't a problem as it cost very little, but did cause a minor hiccup.
Thank you
Shaun and Sara Barns
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Sent: Thursday, February 19, 2009 5:18 PMFrom: Sue White
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To: great-vacations@btconnect.com
Sent: Thursday, February 19, 2009 5:18 PM
Subject: Trip to Rajahstan - A Royal Experience
We would like to add to your list of very satisfied customers. Our trip at the end of November last year went like clockwork. Your representative Sanjay Kumar Sahoo met us with the driver at Delhi airport and escorted us to book in at The Park Hotel. Sanjay was very helpful and the rest of the 17 day tour took us to all the palaces, forts and temples which I had wanted to visit. The local representatives and the tour guides in each place were very good and we had no problems at all. We would like to record in particular that our driver, Rishi Ram, was excellent, always helpful and informative about India and he made our trip a great pleasure - bearing in mind the hours and distances which we covered together in the car. The car was also excellent - comfortable and spacious. We felt November being the wedding season was a great time to be in India and added yet another dimension to the trip. Altogether a great experience and I would recommend both your company and the tour to anyone who wants to see all the major sights. Please use this e-mail when anyone enquires about the experiences of previous clients.
Kind regards
Brian White
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Sent: Thursday, February 19, 2009 10:50 AMFrom: Nicky and Bob Evans
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To: great-vacations@btconnect.com
Sent:Thursday, February 19, 2009 10:50 AM
Subject: RE: Re: Holiday - Kerala
I just wanted to thank you for all the arrangements you made for us
> for our recent tour of Kerala. We had a really excellent time.
> Everything went very smoothly, we were met as arranged, the local
> guides were good and our driver was great. The hotels were all of a
> high standard, but were particularly impressed with the Taj Garden
> Retreat - a beautiful setting with great staff. We also really enjoyed
> the Rice Barge experience.
> Once again many thanks
Nicky and Bob Evans
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Sent: Sunday, January 25, 2009 11:40 AMFrom: John Reid
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To: Tailormade Journeys Ltd t/a Great Vacations Tel : 0044 1753 577330 Fax : 00 44 1753 577525 Websites : www.indiaholidays4u.com , www.luxuryholidaysinindia.com and www.holidaysinindia4u.com
Sent: Sunday, January 25, 2009 11:40 AM
Subject: Thank you
Great Vacations,
238 Stoke Poges Lane,
Slough,
Berks.,
SL1 3LJ
I am writing to express the thanks of myself, Jeffrey Reid and Roger Rook for the wonderful holiday we have just had in India.
Before we went I was impressed by your efficiency and organisation and this carried on from the moment we landed in Delhi where we were met by the representative of your agents Vacations Travel and Tours (P) Ltd. Sanjay was very kind and courteous and introduced us to our driver for the duration Mr Daljit Singh. He was a brilliant driver, quiet and courteous with a charming sense of humour. Nothing was too much trouble for him.
All the hotels exceeded our expectations and we were well fed and looked after. The guide in Delhi called Subi was a very talented man and did a good job as did Kishur in Agra. Both were first class.
The tour was well balanced with the 3 night stay in Ranthambore just right. We did see 3 tigers and 2 leopards. Seeing the tigers was very exciting and once again our guide was excellent.
You of course know our itinerary which we thoroughly enjoyed and we were so impressed how everything worked just like clockwork.
Very many thanks,
Yours sincerely,
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Sent: Saturday, January 24, 2009 5:12 PMFrom: Helen and Kevin Lucas
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To: Vacations
Sent: Saturday, January 24, 2009 5:12 PM
Subject: Re: Holidays In India 4U - Enquiry form for Tour of Golden Triangle and Varanasi
We returned safely from our India trip last Saturday. I am just writing to let you know that we had a fantastic time and that we were well looked after by all the drivers, tour operaters and guides. I am very happy to give more detailed feedback if it would be helpful to you and or advice to other travellers embarking on a similar tour to us, especially if like us they have not travelled outside Europe before.
Thank you for all your help
Best wishes
Helen and Kevin Lucas
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Sent: Wednesday, December 24, 2008 11:25 AMFrom: Green Sally
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To: Tailormade Journeys Ltd t/a Great Vacations - ATOL Protected 9967 Tel : 01753 577330 Mobile 07739 716978 - Websites : www.HolidaysInIndia4U.Com - 238 Stoke Poges Lane , Slough , SL1 3LJ, Berks.
Sent: Wednesday, December 24, 2008 11:25 AM
Subject: RE: Currency advise
I would just like to say a huge 'Thank you' for our holiday. The organisation was brilliant. We were met at each stage by very friendly ground agents and the city tour guides were very informative and helpful, always asking if there was anything else we would like to see. Our driver, Rishi Ram, was brilliant. The car had been cleaned every time we returned to it and Rishi was also very informative, pointing out places of interest and stopping on route from one city to another. Nothing was too much trouble for him. Our second week in Goa at Coconut Grove was very relaxing which was just what we needed after a hectic first week sightseeing in the North. Again the hotel staff were all very friendly and the restaurant food in the evening very good. Everything was cooked to order so you knew it was fresh. Both at Jaipur airport going to Goa and then Goa to Mumbai for our homeward journey we felt very special as the ground agent took our tickets and bags and checked us in. Again, nothing was too much trouble.
I must admit we did have some reservations travelling with a company we had not heard of, but we would certainly not hesitate in recommending Great Vacations as we had a brilliant time.
Thank you once again.
Wishing you a very Merry Christmas and a happy New Year.
Sally & David Green |
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Sent: Thursday, November 27, 2008 6:03 PMFrom: Peter. Mills
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To: great-vacation@btconnect.com
Sent: Thursday, November 27, 2008 6:03 PM
Subject: Our holiday FOA
We have just got back from another wonderful holiday in India and I wanted to send you a message to thank you for organising such a great holiday for us. We had a really enjoyable time and once again you itinerary proved to be just right for us - a good mix of architecture and history plus wildlife a glorious scenery. Our driver was great and successfully managed to avoid accidents on the chaotic roads of India. The hotels were generally good, in particular the Elephant Court at Periyar and Backwater Ripples at Kumarakom. The Mamalla Beach Resort at Mahabalipuram was fairly basic but I understand they are still recovering from the Tsunami. Our slight disappointment was the Fort Heritage at Cochin which I thought was an upgrade for us. If it is meant to be a four star hotel I'm not sure why, as it was a lot more basic than some of the others (e.g. no plug on the TV, a broken toilet seat, no tea/coffee facilities or bottled water, no welcome drink etc). It was certainly an old building, which we appreciated but it just didn't seem to have the more upmarket feel we were expecting for the end of the holiday. Apart from that everything was great.
If you want a more detailed break down of our views on hotels, guides etc then let me know. Otherwise, many thanks again and we will certainly recommend your company to any friends or family who are thinking of visiting India.
Regards.
Peter Mills and Nigel Barker
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From:
gim cheahSent: Wednesday, November 26, 2008 11:30 PM |
To: vacationtravel@vsnl.net
Sent: Wednesday, November 26, 2008 11:30 PM
Subject: our hols.in Kerala.
Dear Sir,
Just to say we really enjoyed our holidays in Kerala and would like to say thank you to those involved in making our holidays a fantastic experience. As our driver Umesh did not have an evaluation form with him for our comments, we would like to say, he was very courteous, very pleasant young man and a very good and safe driver, a credit to your company. Please give our regards and thanks to him. He was with us from the day we arrived in Cochin on 2nd. Nov. until he left us at Kumarakom on 8th.Nov.
With very best wishes,
Gim Cheah.
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From: JEAN BARBERSent: Monday, November 24, 2008 7:54 PM |
Sent: Monday, November 24, 2008 7:54 PM
Subject: India and Nepal
On behalf of Diane and John Emery, my husband Ron and myself I would like to thank you for arranging our holiday, we had a wonderful time. The drivers and guides were very good at their jobs, they were both courteous and knowledgable.The organisation was very good.
There is just one thing I would like to bring to your attention.
The hotel in Agra was in fairly poor condition, the rooms had paint falling off the walls in quite big pieces and broken windows taped up with masking tape. The bathrooms were very run down. My friends had to ask for their sheets to be changed because they didn't look clean.
In spite of that we have brought home some wonderful memories of India and Nepal.
Thank you once again
Jean Barber
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From: Christine knight
Sent: Monday, November 03, 2008 7:19 PM |
To: great-vacations@btconnect.com
Sent: Monday, November 03, 2008 7:19 PM
Subject: thank you
we are back from our holiday, I would like to thank you, It was wonderful. We have travelled almost all over the world, booked with all the big tour operators you holiday was up there with the best. the trip for 4 people that you arranged to India and Katmandu included train journeys internal air flights and car journeys with three different drivers. Everything went like clock work, we were met at every airport, station and hotel, not once did we wait for anyone, your staff were excellent nothing was to much trouble for them, you can be proud of them all. I would like you to pass on our thanks to every one concerned, we will certainly book with you again. Feel free to use this letter for your advertising, if any prospective customer would like to contact me personally you can give them my e mail address. Once again thank you.
Christine knight
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From: Eric Darcy
Sent: Sunday, November 02, 2008 8:47 PM |
To: vacationtravel@vsnl.net
Sent: Sunday, November 02, 2008 8:47 PM
As promised my wife and I would like to place on record our sincere thanks to you and and all of the representatives and guides who made our recent trip to India such a memorable occasion. Our thanks in partticular go to Pitram Singh our driver who was with us for some 16 days and at all times was very kind, courteous and punctual and appeared every morning with a smile and a nice clean car!!!. Our experience with your company was second to none and we will have no hesitation in recommending you to others. Please keep up the good works and I am sure we will be back in the not too distant future to see the Himalayas and Kerala.
Once again many thanks and congratulations to you all.
Karen and Eric D'Arcy
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From: fife
Sent: Saturday, November 22, 2008 9:27 PM |
Sent: Saturday, November 22, 2008 9:27 PM
Subject: our holidays 11-28.Oct.2008 - Nainital, Golden Triangle
at last I got round to drop you some lines regarding our holidays we booked with you.
Firstly we would like to compliment you on how well everything was organised and on your very caring staff member Girish in Delhi and our driver Rana.
On our long long hours of road travel we came across several tricky situations which Rana mastered with great calm and confidence. We never felt unsafe. He also was polite, helpful, punctual and good humoured.
I would like to give you a quick round-up of our hotels.
The hotel Qutab in Delhi was a well-appointed hotel but what we disliked was the musty smell in their rooms, which also the best air-conditioning could not get rid of. We stayed in this hotel four times on different dates and had different rooms - but, I am afraid, all with a varying degree of musty air, which spoilt it a bit. The windows were apparently never opened and all locked because of security .When we asked to have them opened (which helped the situation immediately) we had to sign a form.
The Hotel Vikram Vintage Inn in Nainital was under restoration and we were the only guests at that time, which caused a bit on inconvenience, but I must say the staff put themselves out for us to make up for it. Otherwise a very nice hotel.
Hotel Shahpura House in Jaipur , a former private palace, was of course a dream!
The Grand Imperial in Agra was very pleasant with very spacious rooms, which was particularly appreciated as they were three of us.
Hotel Clarke's at Shimla had a distinctive English feel about it. We were given a suite - so lots of space. Unfortunately all three of us were sick in turn during our 3 day stay at Shimla. The staff was outstandingly caring and supportive, supplying us with hot water bottles, medication and at the restaurant they cooked for us whatever we felt like eating or were able to eat..
The train journey to Shimla was an experience - particulary the toy train. Marvellous train ride up and up the mountains with beautiful views - but the train itself pretty uncomfortable. At the train station at Shimla I noticed with envy a "First-Class" Toy Train with wider carriages and nicely upholstered seats ready to leave for Kalka. Were you aware that there is a First-Class- Train? I would definitely recommend it.
Apart from the marvellous sights we saw on this holiday, a lasting impression will always be your people: always friendly, helpful and courteous, wherever we went.
Altogether our Indian journey was a great experience for us and we would like to thank your again for organising it so well. Your company is definitely to be recommended.
With best regards,
Hanna and Michael Fife
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From: Debbie Garland.
Sent: Thursday, October 23, 2008 4:24 PM |
To: great-vacations@btconnect.com
Sent: Thursday, October 23, 2008 4:24 PM
Subject: Re: India and Bhutan
Well we had a wonderful time! Your arrangements were seamless and we were very impressed. especially the arrangements to meet and greet and escort us wherever we went. You kept us so busy that it is all something of a blur but Sanjeet our representative in Delhi was wonderful, going out of his way to help our daughter with her onward arrangements as well. The Driver Mr Richi Ram was superb. All the guides in India were excellent especially the guy who took us to the Taj. whose knowledge was encyclopedic.
The only slight criticism was of the food at the Hotel in Agra which was "unusual" but otherwise all the hotels were super especially the Maharaja's Palace in Jaipur. It was a treat to have lovely swimming pools wherever we went in India too.
The streets were the culture shock we were expecting with all the beggars and street vendors, and we were glad to have "locals" with us, especially with Jessica there. They also lent us invaluable assistance in such matters as getting a "local" mobile phone for Jess to travel on with and replacing her Camera Lens.
We were however a bit disappointed by our Guide in Bhutan, I am more inclined than my Husband and daughter to give her the benefit of the doubt because she was very, very willing, concerned for our well being, attentive and very pleasant. However her spoken English was not very good and we struggled to understand her, for example it took us a long time to work out that when she said what sounded like "almond paste" she was actually telling us there was an army base. She was very nervous and we felt that we were certainly not getting the full picture about any of the places she took us, although it must be said that she certainly took us to all the right places. She was obviously inexperienced and doing the very best she could but we will never get another opportunity to go to Bhutan, which is SO beautiful, and we do feel that we missed out on the full experience. We had to tag on to other groups in order to get the information she should have been giving us. Her written English was faultless!
Having said that she took us to the last day of the Festival in Thimphu, which was wonderful. She took us to a Tibetan Monastery where the Queen's Mother was attending a ceremony and persisted in asking the Head Monk if we could go in until he asked the Queen's Mother who said we could and she sent us Tea and Rice! (Much to the chagrin of the other Tourists who were not allowed in!). She showed us how to tie the traditional dress and would have attended us 24 hours a day had we wanted her to she could not have been more willing. She accompanied us to the Tigers Nest which was a huge struggle and achieved
it without demur. With a bit more experience she will be a super Guide, but we do feel she should have been given the opportunity to sit in with a more experienced Guide for a bit longer, and that we missed out on a lot of information we should have got, in fact we bought a guide book. The Driver was really good and the hotels were lovely. The Country is beautiful and the people charming. The only place I would criticise was the Herbal Medicine Museum which was dismal, badly presented and drab. They could have made it fascinating but failed dismally. The "Painting school" was the exact opposite and very interesting.
We flew past Everest on a clear sunny day sitting on the right side of the plane, we flew back over the Ganges delta which as an amateur Geographer was fascinating, we flew home over Afghanistan on a clear day. We saw the highest un-climbed mountain in the world, they turned the fountains on for us at the Taj Mahal (well actually for a VIP who was coming later but who cares why!) and the greatest bonus of all was the Observatory at Jaipur which my Husband had not realised was the very place that has fascinated him for years and he hadn't appreciated was on our Itinerary!
But of course the crowning glory of it all was the Tigers Nest which needs no superlatives from me. All I can say is that I made it, I am very proud of myself and I will never forget it.
Thank you for your wonderful organisation, you made it a trip of a lifetime and I will recommend you to anyone who is thinking of doing the same without hesitation. I can now see why you laughed at me when I worried about you missing us at Delhi! We were even met at Calcutta to walk from one terminal to the next. The flight out by Virgin was totally full and rather harassed but the flight home was half empty and blissful.
Hope that is enough feedback for you to realise we had a wonderful time thank you!
Debbie Garland.
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From: Karen
Sent: Monday, November 03, 2008 11:00 AM |
Sent: Monday, November 03, 2008 11:00 AM
Subject: RE: REF YOUR INTERNATIONAL FLIGHT DETAILS
Good morning,
Just a line to let you know had an amazing holiday in India, all the arrangements went very well thank you, your representatives in India were first class.
Just for feed back may help you with future bookings.
1. I was disappointed with the Taj View I expected it to be of the same standard as other Taj hotels.
The staff were excellent but the hotel particularly the our room and bathroom needs refurbishment. We ate at the Indian restaurant that was fine but the standard of the main restaurant needs upgrading my rating poor 4 star.
2. I did not like the ambience at the Lallgarhpalace very dismal not comfortable very dower.
But we did have a wonderful time in Bikaner the city tour and the camel ride with dinner were excellent.
We can not fault any of your staff they were excellent.
My very best regards and thank you.
I have passed your details on to some friends who are thinking of visiting India.
Karen D’Arcy
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From: Gerson Louzado
Sent: Monday, October 06, 2008 6:41 PM |
Sent: Monday, October 06, 2008 6:41 PM
Subject: Trip to Rajasthan
Hi
I am back from my holiday to India and my tour of Rajasthan.
I would like to thank you for arranging the tour which was managed very professionally by the India operators and went without a hitch, exactly according to my itinerary. They were extremely well organised by ensuring that they made contact and confirmed my itinerary with supporting vouchers. Then at each location I was met and welcomed by a local representative who then arranged for a local guide. I was not accustomed to this level of efficiency in India.
I found the guides every articulate, passionate and knowledgeable about the subject matter of each site I was taken to. At the end of each tour I was given a Satisfaction form to complete, which has been in the UK for some time as part of an ISO accreditation.
Anil, the driver, was very professional and made a good companion. I think, with a little training, he could take on the role as driver and tour guide as he was very knowledgeable about many of the customs and sites. He was also very professional and extremely prompt. When we arranged to meet, he was always there at least 10 minutes before to ensure I was never kept waiting.
You can gather that I was very pleased with the tour that you arranged and will not hesitate to recommend you to my friends & family.
Best regards Gerson Louzado
Partner
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From: Piers Samson
Sent: Tuesday, September 16, 2008 6:37 PM |
Sent: Tuesday, September 16, 2008 6:37 PM
Subject: Honeymoon
Hi!
We would just like to say we had a fantastic honeymoon in India and Nepal!!!
The flights, hotels, sightseeing trips, tour guides, drivers and mountain flight around Everest were all superb and we were especially impressed when your team found my camera’s memory card in the hotel in Nepal and immediately sent it to me in Delhi. We were efficiently met at all airports and the tours were very interesting and extremely well organised and well thought out.
Please pass on our compliments to everyone.
Best regards Piers and Sylwia
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From: Sue Field
Sent: Wednesday, April 30, 2008 7:59 PM |
To: Tailormade Journeys Ltd t/ a Great Vacations
Sent: Wednesday, April 30, 2008 7:59 PM
Subject: India
I thought it about time I let you know how our trip to
> India went.
> You arranged everything so well for us,it was especially reassuring to
> be met at every stop, we would never had managed to get the overnight
> train on our own, for sure. I dare say you have already heard from the
> Delhi office, that we were not happy with the Cidade Hotel in Goa, the
> representative was so super, and took great effort to find us a
> different hotel, The Leela, we were very happy there.
> Another highlight was the Lake Palace Hotel, it was so memorable indeed.
> Pushkar, we feel there should be some warning to future customers that
> it is a completely veggie town, not even eggs and definately no booze.
> We found India, such an experience, we would like to go back, but to a
> selected few places and to experience Kerala.
> When we do, I shall be in touch.
> with our kindest regards Sue Field and Kathryn Newnham.
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From: bruce hay
Sent: Wednesday, May 28, 2008 3:00 PM |
To: great-vacations@btconnect.com
Sent: Wednesday, May 28, 2008 3:00 PM
Subject: Our recent holiday to India/Goa
This is a belated thank you for putting together the
holiday package for our recent trip to India/Goa.
We enjoyed ourselves enormously, not least because all
the arrangements fell into place like clockwork.
Well done & Regards
Barbara and Bruce Hay.
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From: Ella O'Donnell
Sent: Friday, May 30, 2008 9:34 AM |
To: great-vacation@btconnect.com
Sent: Friday, May 30, 2008 9:34 AM
Subject: from Mr & Mrs O'Donnell
Our insurance claim has been settled at long last.
Thank you very much for your assistance in this matter.
Mr & Mrs McKeen thoroughly enjoyed their holiday in India and Nepal. They were very impressed with all the arrangements and the people they met.
Yours sincerely
Ella and Bill O'Donnell
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From: Dominic Cardozo
Sent: Sunday, July 20, 2008 1:44 PM |
To: info@holidaysinindia4u.com
Sent: Sunday, July 20, 2008 1:44 PM
Subject: OUR HOLIDAY TO INDIA LAST YEAR - GOLDEN TRIANGLE, AMRITSAR & GOA
Hi
First of all I must apologise for not getting back to you following our return from India last year.
I have been meaning to write to you for such a long time and never got round to doing. Apologies for the long delay.
A big thank you for all the travel arrangements that you made for us throughout the trip. The itinerary was excellent and the guides and drivers that were provided from the moment of arrival in Delhi up to our departure from India could not be faulted.
A special word of thanks to Nithin in Delhi. Rishi our driver was an excellent choice to support us from Delhi through to Jaipur. Nothing was too much trouble for him. My family loved him.
It was a truly memorable holiday and I will definitely be recommending you to friends and colleague should they be interested in visiting India etc.
I will definitely use your company again for my own arrangements and we have recently spoken on enquiries.
Once again thank you
Kind regards
Dominic Cardozo
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From: Martin
Sent: Monday, May 12, 2008 7:35 AM |
Sent: Monday, May 12, 2008 7:35 AM
Subject:
RE: Thank You
I called a few days ago but you were travelling and I think I spoke to your wife(?). Well, I 'm not sure but I did ask her to pass on my sincere thanks to you for the wonderful holiday that you organised for Cristina and I in Bhutan. The entire trip was a dream and a pleasure and for Cristina it was magical, particularly for her birthday in which I know you played a part in making it a precious day. It was and she was filled with tears of joy. The Oberoi Kolkata was also fantastic and I have written to them also to express my thanks.
As you might imagine we are thinking about the next trip now! We would love to see Bhutan again and Cristina would also like to fulfil her desire to visit Varanasi. Do you have any suggestion for this? We are looking at November as a possible date.
Well, I'll leave that thought with you and look forward to hearing from you soon.
Best regards,
Martin
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From: Paul & Gill Stringer
Sent: Tuesday, April 29, 2008 4:50 PM |
Sent: Tuesday, April 29, 2008 4:50 PM
Subject:
THANK YOU
Dear Sirs,
We have just returned from a fantastic holiday touring your wonderful country. Thanks to Sanjay our holiday was perfect. Sanjay met us from the airport in the early hours of the morning and thoughout our stay checked and coordinated our future movements in both the North of India and when we moved down to the south. Thanks to Sanjay's dilligence to detail our hoilday flowed like clockwork.
Thanks again for a wonderful time,
Kind Regards
Paul & Gill Stringer
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From: Susan Ponting
Sent: Thursday, April 24, 2008 8:06 PM, |
Sent: Thursday, April 24, 2008 8:06 PM
Subject:
REF Confirmation
This is just to let you know that we were delighted with our visit to India and all the arrangements that you made.I have recommeneded you a number of friends.
Regards
Susan Ponting
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From: ken johnson
Sent: Thursday, April 03, 2008 11:15 AM |
Sent: Thursday, April 03, 2008 11:15 AM
Subject: Thank you
Hello,
On behalf of Gill and I this is to say a big thank you for a great vacation. Sandesh and the team in Delhi did a good job in managing the tour. The organisation and service was excellent and everything went without a hitch. I would like to make special mention of Rishi Ram who was our driver for 9 days. He has a great personality and was both helpful and professional - nothing was too much trouble. There was a small disappointment with the farewell meal (see separate e-mail) but that should not detract from the overall satisfaction of a really good holiday. I would have no hesitation in recommending your company to friends and associates.
Best regards
Ken Johnson
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From: Robert Hale
Sent: Thursday, April 03, 2008 7:59 AM |
To: great-vacations@btconnect.com
Sent: Thursday, April 03, 2008 7:59 AM
Subject: Just returned from India holiday!
Dear Sir
Greetings
Please may I send you huge compliments to yourselves and all of your agents in India for our recent highly successful tour of the "Golden Triangle",
The tour was managed faultlessly throughout, and our particular thanks go to the tour manager Girish and our driver Rama on the Delhi-Jaipur-Agra sections who often went the extra mile to assist (sometimes even taking us to shops to look at items we didn't even know we wanted ). The Amritsar section of the tour also was excellent. All the local tour guides and managers also played their part in creating a highly successful holiday.
Additionally the hotel accommodation was excellent thoughout, I particularly liked Ranjit's Svaasa (Amritsar) which was very relaxing and much different from the larger "corporate" hotels.
Kind Regards and Thanks
Robert and Jean Hale
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From: Daisy Le Vay
Sent: Tuesday, March 11, 2008 5:50 AM
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To: Tailormade Journeys Ltd t/a Great Vacations Tel : 0044 1753 577330 Fax : 00 44 1753 577525 Websites : www.indiaholidays4u.com , www.luxuryholidaysinindia.com and www.holidaysinindia4u.com
Subject: Re: Fw: REF Phone Call
We got back from India yesterday and I just wanted to let you know that we had a great trip. Thanks so much for organising it - everyone on the ground out there was great.
Kind Regards
Daisy
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From: Diane Care
Sent: Friday, March 07, 2008 4:26 PM |
To: Tailormade Journeys Ltd t/a Gre
Sent: Friday, March 07, 2008 4:26 PM
Subject: Holiday in India
We have just returned from our Indian holiday and I had to write to thank you so much for the superb service we received. The holiday went like clockwork and all the people who helped us were charming and most efficient.
We have had an unforgettable time and look forward to going again.
Regards
Diane & Dennis Care
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From: Jean Catt
Sent: Monday, February 25, 2008 10:37 AM |
To: TailormadeJourneys@btinternet.com
Sent: Monday, February 25, 2008 10:37 AM
Subject: Thanks from Jean Catt
Well we are all safely home and thoroughly enjoyed every minute of our holiday and believe me it is not always easy to please 8 people all of the time. However, the arrangements you made on our behalf and the local companies you employed could not have been bettered. Although we had quite a few different hotels / cities / flights everything went like clockwork and the guides and company representatives were always on time and very helpful. The Taj was beautiful especially the early morning visit - much less busy. Thank you for suggesting the Umaid Bhawan in Jaipur we loved it, it was so different to staying in one of the big chain hotels. The Kenilworth Beach Resort was also lovely and I am so glad you told me about it. As I said we stayed there 14 years ago when it was called the Goa Penta and it was nice to return and see how the gardens had matured since it first opened. The area around Majorda was still very much the same and had not been spoilt so we were also happy about that.
Once again thank you for all your help, We will certainly be recommending you to our friends and colleagues and hope to do business with you again.
Please do not hesitate to use me as a reference and I can be contacted by E mail
Thanks again from all of us
Jean Catt
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From: Tom Keve
Sent: Saturday, February 16, 2008 1:23 PM |
To: Tailormade Journeys Ltd t/a Great Vacations Tel : 00 44 1753 577330 , Websites : www.indiaholidays4u.com , www.luxuryholidaysinindia.com , www.holidaysinindia4u.com
Sent: Saturday, February 16, 2008 1:23 PM
Subject: RE: REf Confirmation
We are back fom our long trip in India but are unable to forget about it. We are definitely going back again!
I must tell you that the arrangements all worked very well, the hotels, guides, drivers were all excellent. The trip as a whole was a very complex logisitic operation, and we were ready for some problems, but there weren't any. Every stage went smoothly, we were met as planned and assisted by local agents, every element was exactly as proposed by you.
Also, although the trip was quite expensive in total, we felt we really got our money's worth.
Congratulations to you and your team. We especially want to thank Sella in the Delhi office who was very gracious and helpful.
I have already recommended you to some friends and hope some business will materialise for you.
The houseboat was one of the highlights of the trip, the crew were wonderful, so I do not wish to make any negative comments, but the bathroom did not come up to the standards of the rest of the boat.
Thank you again for a memorable experience,
Gillain and Tom Keve
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From: Nigel reid
Sent: Saturday, February 16, 2008 10:56 AM |
To: tailormadejourneys@btinternet.com
Sent: Saturday, February 16, 2008 10:56 AM
Subject: Indian Holiday
Hello
We have now returned from our trip and want to express our gratitude for the wonderful time you organized for us.
We must tell you that all our guides, without exception, were very well qualified and went a long way to showing and telling us the best of India.
All our travel arrangements went exactly as you had arranged, and the hotels were delightful.
We were very sorry to leave such a marvelous experience behind, and will come back to you to arrange further visits in due course.
A final big ‘Dhanyavad’ to you and your staff.
Nigel & Sue Reid
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From: Andrew seall
Sent: Monday, February 11, 2008 7:38 PM |
To: Tailormade Journeys Ltd t/a Great Vacations Tel : 00 44 1753 577330 , Websites : www.indiaholidays4u.com , www.luxuryholidaysinindia.com , www.holidaysinindia4u.com
Sent: Monday, February 11, 2008 7:38 PM
Subject: Re: REF Your Holidays
Well we are back safe and sound and well rested as you already know and we feel we must congratulate you on an excellent trip, equal to anything Cox and Kings or Pettitts could do. we have been travelling all over the world for more than 40 years and this trip must rank as one of the best. The reasons for this are the fantastic choice of first class hotels, our favourite being Coconut lagoon by a whisker from the Savoy and the Travancore, the boat on the backwaters, well that was something else better than fantastic, the chef on board was five star, and lastly the team in India.They need to be told how professional they are. Our driver, although being young and inexperienced, will no doubt become a great asset to South Tourism, because what he lacked in local knowledge he made up for with very safe and skilled driving, we felt totally safe in the car. The best local guide was in Cochin because she knew how to get and where to buy the things we wanted as well as being very knowlegable. We have to struggle to find anything wrong but maybe the Casino hotel was a bit too business man rather than tourist which was reflected in the staff and hotel in general. Maybe the local guides need to be a bit more aware of client shopping needs. We can't say anything about the food other than it was great and we never had an upset tummy and ate indian food every day. So once again well done and we hope to use your services again, please send a copy of this email out to the team in India because we have never been motivated to send congratulations to any travel agents before. regards Andrew and Carol Seall
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From: HELENA MC NICHOLAS
Sent: Tuesday, February 05, 2008 9:18 AM
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To: tailormadejourneys@btinternet.com
Sent: Tuesday, February 05, 2008 9:18 AM
Subject: india
Well we arrived back safely, we had a good time, the weather was a bit freaky, when the temp dropped, boy did it drop!!! so i became unwell on the last week, i did buy postcards to send to you and our friends, but never got round to doing it....sorry
I have to say all your representatives, guides and especially the drivers were very good. The hotels were all very nice, especially taj ambassador, who upgraded us on our final 2 night stay and had very friendly staff, we even met Sidhu there (former indian cricketer)
My only disappointment about the whole trip is your cars did not have radio's in so we could listen to some bollywood music especially on the journey from jaipur to agra and agra to delhi which were quite long.
Thanks again for a wonderful trip.
I note you do trips to dubai, would you be able to send me one of your brochures.
cheers
Helena
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From: Louise Chisholm
Sent: Tuesday, January 15, 2008 1:12 PM |
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To: Tailormade Journeys Ltd t/a Gre
Sent: Tuesday, January 15, 2008 1:12 PM
Subject: Recent Holiday
I thought you would be interested to hear how we got on. We had a fantastic time and can only congratulate you on the organisation of this trip. Everthing went like clockwork and the guides/driver was helpful and informative.
Thank you again for such a great holiday and we will be in touch in the future for our next trip.
Louise Chisholm
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From: Amutha Anpananthar
Sent: Monday, January 14, 2008 2:00 PM |
To: Tailormade Journeys Ltd t/a Great Vacations Tel : 00 44 1753 577330 , Websites : www.indiaholidays4u.com , www.luxuryholidaysinindia.com , www.holidaysinindia4u.com
Sent: Monday, January 14, 2008 2:00 PM
Subject: RE: REF Your Flight Details
Thank you for your assistance in organising our holiday. We returned from Delhi on Sat night.
It was well organised and we were looked after well, esp Girish at the Delhi office.
Thank you
Amutha
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From: naomi jadwat
Sent: Tuesday, January 08, 2008 9:18 PM |
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To: Tailormade Journeys Ltd t/a Great Vacations Tel : 00 44 1753 577330 , Websites : www.indiaholidays4u.com , www.luxuryholidaysinindia.com , www.holidaysinindia4u.com
Sent: Tuesday, January 08, 2008 9:18 PM
Subject: Re: REF Holidays Golden Triangle Tigers and Goa
I just wanted to say what a wonderful time we had. It was so well organised - we never had to wait for anything. We especially loved our driver Rishi who made the week so enjoyable and easy for us. Thanks for everything and we will be sure to recommend you on!
Happy New Year
Naomi Jadwat
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From: diane morrison
Sent: Thursday, December 20, 2007 6:22 PM |
To: Tailormade Journeys Ltd t/a Great Vacations Tel : 00 44 1753 577330 , Websites : www.indiaholidays4u.com , www.luxuryholidaysinindia.com , www.holidaysinindia4u.com
Sent: Thursday, December 20, 2007 6:22 PM
Subject: RE: REF Passports
Just a quick email to say that we have been very impressed with the way in which you responded to our concerns about staying at the Samudra Beach Hotel .
We assumed that we would have to sort ourselves out and find our own alternative accomodation when the staff at the Samudra informed us that they did not have any better rooms.
We had a fantastic holiday and all the other hotels we stayed at were excellent. I would definately recomend your company to anybody else planning a trip to the countries you cover.
Thank you.
Kind Regards
Diane
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From: Brian and Patricia Wapshare
Sent: Thursday, December 20, 2007 3:13 PM |
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To: great-vacations@btconnect.com
Sent: Thursday, December 20, 2007 3:13 PM
Subject: Our holiday to Rajasthan
I've been meaning to write to you since our return but have not had a chance to do so. The itinerary you arranged for us went exceedingly well and everything went like clockwork. Thank you. Also, a special mention should be made about our driver - Pritam Singh. He was polite, punctual, a good and careful driver, and extremely helpful. This helped make our trip very enjoyable.
Thank you once again for a very enjoyable trip .
Yours sincerely
Brian and Patricia Wapshare
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From: ranjith lalloo
Sent: Monday, December 03, 2007 7:08 PM |
To: Tailormade Journeys Ltd t/a Great Vacations Tel : 00 44 1753 577330 , Websites : www.indiaholidays4u.com , www.luxuryholidaysinindia.com , www.holidaysinindia.com
Sent: Monday, December 03, 2007 7:08 PM
Subject: RE: REF Your Holidays
Just to let you know that we had a wonderful holiday in India, and that everything went on extremely well.
Your agents and guides were exceptionally helpful, both North and South India. Altogether, the itinerary you prepared for us was
very good indeed. We certainly took in India at a good time of the year.
Thank you once again for your assistance, and rest assured that we will definitely recommend you to our friends and relatives.
Yours sincerely,
Dr. Ranjith Lalloo
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From: Bas von Konigslow
Sent: Saturday, January 19, 2008 7:53 PM |
Sent: Saturday, January 19, 2008 7:53 PM
Subject:
Re: Bas von Konigslow
We had a great vacation in Rajasthan. Everything went allright, as mentioned in the program.
We had good drivers, good hotels and mostly good English speaking guides in the places we visited.
Also we had nice weather, neither hot nor cold.
And we enjoyed the Indian life, Indian food and Indian culture.
With best regards,
Bas von Konigslow
Rijswijk, the Netherlands
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From: Lynne Gordon
Sent: Sunday, November 11, 2007 2:32 PM |
Sent: Sunday, November 11, 2007 2:32 PM
Subject:
Re: REF Your Holidays
Just a short note to say that the holiday was fantastic - great guides and a superb driver- everything went like clockwork!
My only reservation would be the Taj Green Coves Hotel in Kovalem - it is quite a small hotel, the standard rooms are not big enough for 3 people ( we were upgraded), the swimming pool is too close to the restaurant and there are too many steps - there were 96 steps from the hotel reception to our room!!, so you may want to check before you send people there.
Many thanks - I will be sure to recommend you to any friends wishing to go to India.
Lynne Gordon
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From: Yvonne Wood
Sent: Monday, November 26, 2007 12:49 PM |
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To: Tailormade Journeys Ltd t/a Great Vacations Tel : 00 44 1753 577330 , Websites : www.indiaholidays4u.com , www.luxuryholidaysinindia.com , www.holidaysinindia4u.com
Sent: Monday, November 26, 2007 12:49 PM
Subject: HOLIDAY - INDIA
Having just arrived back from our trip to India I am writing to thank you very very much indeed for making our trip so enjoyable.
The organisation was impeccable and we could not fault it everything just went so smoothly, which made our holiday all the more enjoyable. Everyone was so nice especially our driver Mr Mahon in Kerala.
Once again many, many thanks and we would certainly have no hesitation in recommending your company to anyone else it was excellent.
Regards,
Yvonne Wood
for and on behalf of Tayntons LLP
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From: Joy Bacon
Sent: Tuesday, November 13, 2007 2:32 PM |
To: great-vacations@btconnect.com
Sent: Tuesday, November 13, 2007 2:32 PM
Subject: Thankyou from Bacon family
thankyou, thankyou, thankyou.
Our holiday in India was even more than we hoped for ... we felt like royalty and were handed over form one guide to the next with precision timing. All were courteous and well informed. Our first driver, Richey became our rock. We appreciated the heritage hotels very much espically at Rawla Narlai where we enjoyed a moonlit, roof-top dinner- what a jewel of a place.
The holiday was truly wonderful and the children coped admirally with all the diverse experiences. Even the delay in our connecting flight gave us an unexpected opportunity to viist our relatives in Mumbai and take a swim at Breach Candy!
Thankyou again and for the silk scarves -they were invaluable.
Kind regards,
Joy Bacon
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From: Trina Jarrett
Sent: Tuesday, October 30, 2007 9:48 AM |
To: tailormadejourneys@btinternet.com
Sent: Tuesday, October 30, 2007 9:48 AM
I have just returned from India with Mr Austin Kemp and felt I must just write to you notifying how well everything went. Your arrangements were exemplary and all subsidiary companies used were first class. Wherever we arrived there were efficient and courteous drivers and guides and all arrangements were well organised.
I sincerely hope that I am able to use your company again at some time in the future and would certainly have no hesitation in recommending you to anyone else wishing to undertake such a marvellous journey.
Once again many many thanks.
Trina Jarrett
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